Zaruda
ZARUDATechnology Solutions
Zaruda
ZARUDA
LEGAL·TERMS OF SERVICE

What You're Agreeing To,
Without the Legalese.

EFFECTIVE: MARCH 1, 2026·UPDATED: MARCH 4, 2026

These Terms of Service govern your access to and use of the Zaruda Technology Solutions website, our proprietary software products, and any services we provide. We've written this in plain English because legal terms don't need to be impenetrable.

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1. Who These Terms Apply To

These Terms apply to:

—Individual visitors to the zaruda.com website
—Business clients who engage Zaruda for consulting, staffing, or managed services
—Product subscribers who use DB-DaaS, AI Call Pro, Leads ZPT, or any other Zaruda proprietary software
—Candidates in the Zaruda staffing and talent network

Some of these categories are covered by more specific agreements (service agreements, master services agreements, product subscription agreements) that operate alongside these Terms. Where there's a conflict, the specific agreement governs.

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2. Using Our Website

What you can do on zaruda.com:

—Browse content, read articles and case studies, and learn about our services
—Submit contact forms and inquiries
—Apply for positions
—Access any features or services we make available

What you may not do:

—Use the website in any way that violates applicable law
—Attempt to gain unauthorized access to any part of our systems
—Scrape, harvest, or extract data from our website through automated means without our written permission
—Use our website to transmit spam, malware, or other harmful content
—Impersonate Zaruda or any person or entity
—Use our trademarks, logos, or content without express written permission
—Attempt to reverse-engineer, decompile, or access the underlying code of any Zaruda product without authorization

We reserve the right to terminate or restrict your access to the website if you violate these Terms.

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3. Zaruda Products (DB-DaaS, ZSpeak-AI, AI Call Pro)

3.1Subscriptions and Access

Access to Zaruda's software products is provided via subscription agreements. Key points that apply to all product subscriptions:

Accounts: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at security@zaruda.com if you suspect unauthorized account access.
Authorized use: Your subscription grants you a limited, non-exclusive, non-transferable right to use the product for your internal business purposes, consistent with the subscription agreement.
Prohibited use: You may not use Zaruda products to process data in violation of applicable law, conduct activities that violate third-party rights, attempt to circumvent usage limits, train competing AI systems on our outputs, or enable the development of competing products.
3.2Uptime and Service Levels

We work hard to keep our products available and performing well. Specific uptime commitments, if any, are set out in your subscription agreement. We do not make any uptime guarantees in these general Terms.

3.3Your Data in Our Products

When you store, process, or transmit data through Zaruda products:

—You own your data. We don't claim any ownership rights to data you put into our products.
—We'll protect it. We process your data consistent with our Privacy Policy and applicable data processing agreements.
—We may use aggregate, anonymized usage data to improve our products. We will not use your identifiable business data to train AI models without your consent.
3.4Cancellation and Termination

Either party may terminate a product subscription consistent with the terms of the subscription agreement. Upon termination:

—Your access to the product ends at the conclusion of your paid period
—We will provide a reasonable period for you to export your data before deletion
—We'll delete or return your data consistent with your instruction and applicable law
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4. Consulting and Staffing Services

Consulting engagements, staffing placements, and staff augmentation are governed by separate service agreements. These general Terms apply to website use, but your specific engagement is governed by those documents.

Key general principles:

Confidentiality: When you share business information with us — whether about a staffing need, a project, or your company — we treat that as confidential. We don't share client information with competitors.
Candidate information: Candidates in our network consent to the sharing of their professional profiles with relevant client opportunities. We don't share candidate information without their knowledge and consent.
Work product: Ownership of deliverables created by Zaruda in consulting engagements is specified in the applicable service agreement. Unless otherwise stated, work product created specifically for a client is assigned to that client upon full payment.
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5. Intellectual Property

Zaruda's Intellectual Property: Everything on zaruda.com — including the website design, written content, brand marks, product names (DB-DaaS, ZSpeak-AI, AI Call Pro), and the underlying code of our products — belongs to Zaruda or its licensors. You may not reproduce, distribute, modify, or create derivative works from any Zaruda intellectual property without our written permission.

Your Intellectual Property: We don't claim ownership of content you provide to us. Client work product, candidate profiles, and business data you share remain yours.

Feedback: If you share feedback or suggestions about Zaruda products or services, you give us a royalty-free, perpetual right to use that feedback to improve our products. We won't compensate you specifically for feedback unless we've agreed otherwise in writing.
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6. Disclaimer of Warranties

Our website and services are provided "as is" and "as available."

We work hard to keep everything accurate, functional, and useful — but we can't guarantee:

—That the website will always be available or error-free
—That any information on the website is complete, accurate, or current
—That our products will meet every specific requirement you have

To the extent permitted by applicable law, Zaruda disclaims all warranties — express, implied, or statutory — including warranties of merchantability, fitness for a particular purpose, and non-infringement.

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7. Limitation of Liability

Our liability cap: the greater of fees paid in the prior 3 months, or US $100.

To the maximum extent permitted by applicable law:

Zaruda's total liability to you for any claim arising from these Terms or your use of our website or services will not exceed the greater of:

(a) The total amount you paid Zaruda in the 3 months prior to the claim, or

(b) US $100 (for claims by website visitors who are not paying customers)

Zaruda will not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — even if we've been advised of the possibility of such damages.

Note: Some jurisdictions do not allow limitations on implied warranties or liability for consequential damages. In those jurisdictions, the above limitations may not fully apply.

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8. Indemnification

You agree to indemnify, defend, and hold harmless Zaruda and its officers, employees, contractors, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:

—Your violation of these Terms
—Your use of our website or services in violation of applicable law
—Content or data you submit to or through our products or services
—Your infringement of any third-party rights
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9. Links to Third-Party Websites

Our website may contain links to third-party websites. We don't control those websites and aren't responsible for their content or privacy practices. Links don't constitute endorsement. Use third-party sites at your own risk.

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10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Washington, United States, without regard to its conflict of law principles.

Dispute Resolution: We'd prefer to resolve any dispute informally. If you have a concern, contact us at legal@zaruda.com and we'll work in good faith to resolve it.

If informal resolution fails:

—For disputes under $10,000: Either party may initiate binding arbitration under JAMS Streamlined Rules, or either party may pursue claims in small claims court
—For disputes $10,000 and over: Binding arbitration under JAMS rules, conducted in King County, Washington
Class Action Waiver: You agree that any dispute resolution proceeding will be conducted only on an individual basis, not in a class or representative action.
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11. Changes to These Terms

We may update these Terms from time to time. We'll post any changes here with an updated "Last Updated" date. For material changes, we will provide notice via email or a prominent website notice at least 30 days before the change takes effect.

Your continued use of our website or services after changes take effect constitutes acceptance of the updated Terms.

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12. Miscellaneous

Entire Agreement: For website use, these Terms constitute the entire agreement between you and Zaruda. For services, these Terms apply alongside the relevant service or product agreement.
Severability: If any provision of these Terms is found unenforceable, the remaining provisions continue in full effect.
No Waiver: Failure to enforce any provision of these Terms does not waive our right to enforce it later.
Assignment: You may not assign your rights under these Terms without our written consent. We may assign our rights in connection with a merger, acquisition, or sale of assets.
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13. Contact Us

For questions about these Terms:

Zaruda Technology Solutions, LLC

Email: legal@zaruda.com

We'll respond to any legal inquiry within 5 business days.